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MyCC New User Access Updates


How to Access MyCC as a New User


These instructions are created to assist students, faculty and staff of Cambridge College with accessing MyCC for the first time. If you have previously logged into MyCC, please follow the instructions on the My CC Password Reset process documentation or contact any of the following student services departments for assistance logging in: Admissions, Registrar, Bursar or IT.


  1. Open up any web browser (though best functionality of MyCC will be through using Mozilla Firefox) and go to the following link: https://mycc.cambridgecollege.edu
  2. Type in your Jenzabar ID (aka student, faculty or staff ID) in the ID number field and click “New User?” on the same row, all the way to the right side of the screen.


  1. Type in your email address and phone number in the fields as needed and click “Continue”.

    If the e-mail address or phone number input to these fields is different than what is on file, you will see an error message stating such, at which point you will need to contact the Registrar’s Office at Cambridge College to have your information updated to reflect what your current contact methods are.



  1. You will be brought to the following page, with a message indicating that a new password is sent to the email address listed.

    Please log into the listed e-mail address.  Within 10 minutes, you should receive an e-mail from IT@CambridgeCollege.edu containing a temporary password that can be used to initially log in to MyCC. Please be sure to check your Junk or Spam folders for this e-mail. If you do not receive this e-mail within 15 minutes, please contact the IT HelpDesk by calling 617-873-0159 or sending an e-mail to HelpDesk@CambridgeCollege.edu

Copy and paste this password into the password field, making sure that there are no extra spaces or characters in the password field. If there are errors in the copied temporary password, you will receive an error that the Login is invalid.


  1. To help keep your account secure, you will need to set up a security question to use for accessing MyCC in the future should you forget your password, want to reset it etc.  Please create a question only you will know the answer to, and make sure to type in the answer using capitalization you will remember. After the question and answer are typed into the fields, please click “Save”.


  1. After your security question is set up and saved, you will need to set up your own password.  Use the temporary password that was e-mailed to you in the field for “Old Password”, and ensure that there are no extra characters. Type a new password of your choosing into the “New Password” and “Confirm Password” fields. Please note passwords must be between 8-16 characters, and contain complex characters. Click “Save” once all fields are complete.


  2. After you click “Save”, you will be brought to the MyCC home page.