Information Technology Student Orientation

Dear Cambridge College Student:

The Cambridge College Department of Information Technology is ready to help you. Below is a list of IT resources that will help you while pursuing your studies at Cambridge College. You can also retrive the below information in pdf here.

MyCC

MyCC is our online learning management system. Students will use it to access their course history, transcripts, student accounts, online library, online bookstore, online evaluation, and much more. During your admissions process, you should have received your student ID. Please navigate to MyCC at the website below and login using your credentials to confirm your ability to successfully navigate to the site. If you experience any problems with MyCC prior to, or during your time with Cambridge College please contact the IT helpdesk (see below).

If you have forgotten your student ID number, please contact the Registrar’s Office by phone at 617-873-0101 or email at Registrar@cambridgecollege.edu.

MyCC website: https://mycc.cambridgecollege.edu

Open a browser and navigate to MyCC website: https://mycc.cambridgecollege.edu

Click on SSO Login   button.  This will bring up a new log in window for SSO. This SSO window will look similar to below screenshot.

Please use your Network Login credentials to sign in.  If for some reason you do not know that or have difficulty with the SSO, please refer to forgot password link on the page or Cambridge College network login section below.

Student Emails

Once you have registered for courses for the first time, you will receive an email (to the personal email you provided during the admissions process) with the information for your Cambridge College network user name and password, as well as the login information for your Cambridge College student email.  Your Cambridge College Network user name and password will be used to access services, such as the wireless network, computer lab machines, and the IT eHelpdesk (further information provided below). 

The Cambridge College email system for students and faculty is called “GO”. Go is administered through Google.  Google services are identical to their Google Apps product and are widely used throughout the higher education community.  See the IT Support page at https://www.cambridgecollege.edu/it-support for more information on your Cambridge College issued email. 

Logging into your Cambridge College GO Email (CC Gmail)

1) To check your Cambridge College email, please navigate to:

www.cambridgecollege.edu/email

2) Type in your Cambridge College issued email address and password:

Your email address is your (firstname)(dot)(lastname)(last two digits of student ID)@go.cambridgecollege.edu. Your password is your student ID proceeded by two (2) zeros or as many zeros needed to make 8 characters or more.

Example

Student Email Homepage

Changing your Cambridge College GO Email (CC Gmail) Password and Setting up a Recovery Phone number

We recommend for you to change your CC Gmail password once you have successfully logged in. To change your password, log into your “GO” email account and navigate to Account>Security>Password>Change password.

1. To change or update your Cambridge College Gmail password, navigate to the Cambridge College Gmail login page (www.cambridgecollege.edu/email), and use your complete email address and password to login.  Your email address is your (firstname)(dot)(lastname)(last two digits of student ID)@go.cambridgecollege.edu.

2. Once logged in, navigate to the upper left hand corner of the email landing page, select the menu items and click on My Account

3. Under Sign-in and Security, select Signing in to Google

4. Select Password and Sign in method to change your password. You may also select Account recovery options to set a recovery phone number.

Note: The IT Department at Cambridge College recommends you to set a password that’s at least 8 characters in length, with both upper case and lower case letters, containing at least one number and one symbol for complexity strength.

Cambridge College Network Login

Your Cambridge College Network Login user name and password is used to access services, such as the wireless network, computer lab machines, and the IT eHelpdesk. It will be sent to the personal email you provided during the admissions process following your initial registration for courses.

When prompted, type in your Network Username (firstname).(lastname) and password. Do not include any other digits that might follow your firstname “dot” lastname.
Please note: Only type the first 20 characters in the user name, including the (dot).

Your initial password is your student ID proceeded by two (2) zeros or as many zeros needed to make 8 characters or more.  If you have previously changed your network password, please use your updated password.

Example

Cambridge College Network Password Reset Portal

You may change your network password by logging onto any lab computer and pressing CTRL+ALT+Delete and selecting “Change Password”. You may also visit the Cambridge College Network Password Reset Portal at https://pwd.cambridgecollege.edu

IT Help Desk

IT Assistance is available from a number of sources. You may submit a support request by:

Cambridge College eHelpdesk

In addition to walk-in support you can submit a request through our eHelpdesk system. Please follow these steps to log onto the eHelpdesk to request assistance from the IT Help Desk.

 The best and the fastest way to create support ticket is to send an email to helpdesk@cambridgecollege.edu  or you can call us at 617-873-0159.​

On-Campus Printing

The college now has a centrally managed printing system. Our Ricoh multifunction copiers are located in or near most computer labs, and serve as copier, scanner, and printer. All students receive a 200-page, or $20 print quota for free per semester. There is a $.10 (10 cent) charge for each black and white page, or $.19 (19 cent) charge for each color page after that.

All lab computers have ‘FollowYou’ printing enabled, meaning items printed can be retrieved from any networked printer in the building.

For help setting up your student ID for printing, please contact the Helpdesk.

Navigating the Cambridge College Website

The following is a list of useful links on the Cambridge College Website:

• Cambridge College Home Page: https://www.cambridgecollege.edu - Visit this page for all news and events
• Financial Aid: https://cambridgecollege.edu/financial-aid
• Information Technology: https://www.cambridgecollege.edu/information-technology
• Cambridge College Online Library: https://www.cambridgecollege.edu/library-services-0
• About the College: https://www.cambridgecollege.edu/about
• Contact Information: https://www.cambridgecollege.edu/about/contact

We hope you find this information helpful. Please don't hesitate to contact us if you have any issues with this information.

Cambridge College Information Technology Department
500 Rutherford Ave
Boston, MA 02129
Telephone: 617-873-0159 or 1-800-877-4723 ext. 1159