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Community Resources in Springfield

Below are organizations that can help residents of Greater Springfield, Massachusetts, in the following areas:

  • Housing
  • Food resources
  • Fuel assistance
  • Multi-service Oorganizations
  • Immigration services
  • Legal services
  • Family services and child care resources
  • Mental health and substance abuse resources

Housing 

Springfield Housing Authority
Executive Office
60 Congress Street, Springfield, MA 01104
Housing Rental Offices location varies according to district
Tel: 413-785-4500/4517

Hours:  9AM-3PM. Closed on Wednesdays.
Provides state section 8 and public housing

http://shamass.org/applicants/public-housing/

 

City of Springfield, Office of Housing
1600 East Columbus Ave, 1st Fl, Springfield, MA 01103
413-787-6500

M-F 8:00-4:30PM
Offers homelessness services/prevention, assistance buying a home, home rehab and repairs

https://www.springfield-ma.gov/housing/

 

MA Department of Housing & Community Development
100 Cambridge St, Suite 300, Boston, MA 02114
(617) 573-1100

Guide to obtaining State Housing assistance, includes types of housing programs and eligibility

https://www.mass.gov/service-details/a-guide-to-obtaining-housing-assistance

 

New England Farm Workers’ Council

Housing & Shelter Support:
225 High Street, 4th Floor, Holyoke, MA 01040
Tel 413-536-5403, Ext. 203

288 Oak Street, Holyoke, MA 01040
Tel 413-536-2787

2702 Main Street, Springfield, MA 01107
Tel 413-214-7221

Emergency shelter assistance for at-risk families in Hampden County, Massachusetts

http://www.partnersforcommunity.org/default/index.cfm/about-pfc/affiliates-programs/nefwc/

 

Springfield, MA Low Income Housing
List 28 low income housing complexes in and around Springfield, Massachusetts including Hud apartments, Section 8 apartments, Public Housing apartments, non-profit low income apartments, low income tax credit apartments

https://www.lowincomehousing.us/MA/springfield.html

 

Athol Corps Salvation Army
107 Ridge Avenue, Athol, Massachusetts 02454
Tel (978) 249-811

Offers various financial and other assistance programs. One is an emergency rent payment assistance plan. Others include money for energy and heating bills, food, and housing counseling

http://massachusetts.salvationarmy.org/MA/Athol

 

Valley Opportunity Council
300 High Street, Holyoke, Massachusetts 01040
Tel (413) 552-1554.

In Holyoke, Chicopee & Westfield. Offers families numerous low income housing and rental assistance programs for low and moderate income residents

https://www.valleyopp.com/

 

Salvation Army-Holyoke
271 Appleton Street, Holyoke, Massachusetts 01040
Tel (413) 532-6312

Provides assistance with utility, rent, and housing counseling and support.

http://massachusetts.salvationarmy.org/MA/Holyoke

 

Way Finders
322 Main Street, Springfield, Massachusetts 01105
Tel (413) 233-1500.

Offers a large number of low income assistance programs. This includes rent help, low income housing, referrals to local charities and non-profits, and much more.

http://haphousing-org.securec7.ezhostingserver.com/default/index.cfm
https://www.wayfindersma.org/housing-center/emergency-housing

 

Springfield Partners for Community Action
721 State Street, Second Floor, Springfield, MA 01109
Tel (413) 263-6500

Counseling, advice and free support for tenants that are behind on their rent and facing eviction. Also offers mediation as a solution between the tenant and the landlord

http://www.springfieldpartnersinc.com/contact/contactus/

 

Tenancy Preservation Program at Mass.gov
Tel (413) 734-5376.

Offers, housing assistance program for the disabled and those low income residents with a mental issue. The state tries to find a solution to a housing crisis or an upcoming eviction

http://www.needhelppayingbills.com/html/springfield_rental_assistance.html

 

Council of Churches of Western MA 
39 Oakland Street, Springfield
Tel: (413) 733-2149

Financial support, emergency loans to pay a portion of grant, counseling, and referrals. Assistance with utility companies and landlords to deal with unpaid energy bill or rent

32 Hampden Street (First Floor)
Springfield, MA. 01103
Telephone: +1 413-733-2149

 

Catholic Charities, Springfield
254 Bridge Street in Springfield, MA 0110
413-452-0605

Provides rent payment assistance, housing search and information, details on government assistance (state and federal benefits), and help for utilities.

http://diospringfield.org/office-of-social-services/

 

YWCA of Western MA
Office 413-732-3121
Hotline: 800-796-8711 (24⁄7)

Provides shelter and housing support to those escaping violence in the home

https://www.domesticshelters.org/help/ma/springfield/01118/ywca-of-western-massachusetts

 

Revitalize CDC
1145 Main Street Suite 107, Springfield, MA
Phone: 413-788-0014

Performs critical repairs, modifications and rehabilitation to the homes and nonprofit facilities of low to moderate-income families that include: families with children, military veterans, the elderly and people with disabilities. Offers programs to improve foreclosed homes, offer job-readiness training in construction and home-repairs, and offers various assistance to small businesses in Western Mass.

http://www.revitalizecdc.com

 

Food Resources

Open Pantry Community Services Emergency Food Pantry
2460 Main Street, Springfield, MA 01107
413-737-5353

Hours: Monday, Tuesday, Wednesday and Friday: 9:00am - 3:00pm

Senior food choice program on the 3rd Monday of every month. Helps people to file for Snap applications, paralegal on site 2x a month to assist and answers questions re: tenants rights, social security disability, immigration rights, state benefits, foreclosures and utility issues.

 http://www.openpantry.org/emergency-food-pantry.php

 

Martin Luther King Junior Family Services Food Pantry
3 Rutland Street
Springfield, MA - 01109
(413) 746-3655

Hours: Thursdays, 6am-11am
MLK Food Pantry has been in operation for over 30 years

http://www.mlkjrfamilyservices.org

 

The Gray House Food Pantry
22 Sheldon Street
Springfield, MA, 01107
413-734-6696

Hours: Thursdays, 9am-1pm
Will need to bring:

  1. A form of ID for all members of the household
  2. Proof of income
  3. Proof of address such as a piece of mail from the last six months (cannot be junk mail) or a lease agreement.

MassHealth card will cover requirements 1 & 2. Households can receive food from The Gray House up to 10 times per year.

 http://grayhouse.org/food-pantry

 

Parish Cupboard
1023 Main Street, West Springfield, MA - 01089
Tel (413) 734-7969

Serves the residents of Agawam and West Springfield. Open from 9:00 AM to 11:30 AM, Monday through Friday, with lunch served from 11:30 AM to noon. Requires proof of residence (recent piece of mail).

 

Community Survival Center
240 Main Street, Indian Orchard, MA - 01151
Tel 413-543-3930

Hours: Monday, Tuesday, Wednesday and Friday: 9:30am - 3:15pm
Thursday: 9:30am - 4:45pm

Food Pantry serves people from Ludlow, Wilbraham and Hampden, as well as the Indian Orchard, Sixteen Acres and Pine Point neighborhoods of Springfield.

 http://communitysurvivalcenter.org

 

The Best Life Food Ministry
580 Main Street, Agawam, MA - 01001
(413) 789-2930

Monday and Friday from 1-3 PM

http://www.bethany-ag.org/

 

Lorraine’s Soup Kitchen & Pantry
170 Pendexter Avenue, Chicopee, MA - 01013
(413) 592-9528

Monday - Friday, 10:00am - 2:00pm to Chicopee residents

Provides emergency take-home food supplies to qualified city residents.. Clients must present a proof of Chicopee residency and a current form of identification every six months.

http://www.lorrainessoupkitchen.com

 

Margaret’s Pantry & Kate’s Kitchen at Providence Ministries
51 Hamilton St., Holyoke, MA - 01040
Tel 413-536-8026

Free hot lunch served seven days a week, no questions asked.
Monday: 8:00am - 6:00pm
Tuesday - Friday: 8:00am - 4:00pm
Summer - Closed on Fridays

http://www.provministries.com

 

Fuel Assistance

Partners For Community
11-13 Hampden Street, Springfield, MA.
(413) 272-2200 (Main office), (413) 731-5399 (Fax)

Income eligible households may receive discounts of up to 35% on their gas and electric bills. Income eligible households may be eligible for the Verizon lifeline discount, depending on their Verizon plan.

http://www.partnersforcommunity.org/default/index.cfm/contact-us/

 

New England Farm Workers Council
1666 Main Street, 1st Floor, Springfield, MA 01103
(Tel) 413-272-2209

Home energy assistance for income eligible families in Hampden and Northern Worcester counties of Massachusetts

http://www.partnersforcommunity.org/default/index.cfm/about-pfc/affiliates-programs/nefwc/

 

Springfield Partners for Community Action

721 State Street, Second Floor, Springfield, MA 01109
Tel (413) 263-6500

Offers financial assistance to Hampden County residents struggling with short-term economic hardship who do not qualify for the New England Farm Workers Fuel Assistance Program.  Payments are made directly to the fuel vendors of utility companies on behalf of the participants

Helps Hampden County residents save on bills by making home energy efficient through installing weather-stripping to door and windows, insulate hot water tanks, attics and walls and provide heating analysis.

http://www.springfieldpartnersinc.com/whatwedo/

 

City of Springfield Mass: Home Heating and Energy Assistance
1600 East Columbus Ave. 1st Floor; Springfield, MA 01103
Phone: 413.787.6500; Fax: 413.787.6515
M-F 8:00 a.m. - 4:30 p.m.

Offers the Heating Emergency Assistance Retrofit Tasks Weatherization Assistance Program (HEARTWAP) to income-eligible homeowners.  HEARTWAP provides emergency heating system repair; pays for the cost of an annual inspection of a fuel burning system; or pays for the replacement of the system, if needed.  The program is available to homeowners whose household income does not exceed 60% of the area median income. Households interested in the program must first contact the New England Farm Workers’ Council at (413) 272-2209

https://www.springfield-ma.gov/housing/index.php?id=66

 

Valley Opportunity Council
300 High Street, 2nd Floor, Holyoke, MA 01040
(413) 552-1548

35 Mt. Carmel Avenue, 2nd Floor, Chicopee, MA 01013
100 Elm Street, Westfield, MA 0108

Helps eligible households challenged by the high cost of home heating fuel pay. Applicants must reside in Hampden County.

https://www.valleyopp.com/energy-assistance/fuel-assistance

 

Multi-service organizations

Springfield Partners for Community Action
721 State Street, Second Floor, Springfield, MA 01109
Tel (413) 263-6500

Provides credit counseling, eviction clinic, emergency fuel assistance, financial literacy workshops, individual development accounts (IDA), low income taxpayer clinic, multicultural alzheimer’s program, New Beginnings Early Education & Care Center, community scholarship, Volunteer Income Tax Assistance (VITA), Veterans programs, weatherization assistance.

http://www.springfieldpartnersinc.com/

 

Valley Opportunity Council
300 High St.Holyoke, MA 01040
Call: (413) 552-1554 | Fax: (413) 552-1558

Provides adult basic education, ESOL, job readiness, literacy, childcare, childcare resources and referrals, childcare vouchers, WIC, VITA, fuel assistance, weatherization, eviction assistance, low income housing, subsidized housing application Aassistance.

http://www.valleyopp.com/

 

Jewish Family Services of Western MA
Main Office : 15 Lenox Street, Springfield, MA 01108
Tel:  413.737.2601  Fax: 413.737.0323

Geriatric Care Assessment, Guardianship and Conservatorship Services, Behavioral Health, Counseling, Support Groups, Domestic Violence, Refugee Services.

http://www.jfswm.org

 

Martin Luther King Jr Family Services
Adm Office: 106 Wilbraham Road, Springfield, MA 01109
Program Office: 3 Rutland Street, Springfield, MA 01109
413-746-3655

After-school and Summer Programs, Family Support, Child and Parent Services, Support to families with Mental Health or Substance Abuse Issues, Health, Nutrition and Safety Needs of Families and Children, Family Self-Sufficiency.

http://www.mlkjrfamilyservices.org/home.html

 

Behavioral Health Network, Inc
417 Liberty Street
Springfield, MA 01104
(413) 747-0705

Provides Addiction Services, Crisis Intervention & Stabilization, Counseling, Early Childhood Services, Child Care, Therapeutic Mentoring, In-Home Therapy, Intensive Care Coordination, Family Support & Training, After School/Summer Programs, Recreation Programs, Developmental Services, Mental Health Emergency Services, Therapy & Counseling, Partial Hospitalization Program, Day Services, Domestic Violence, Healthcare Integration & Care Management

https://bhninc.org/about/contact/

 

Gandara Center Substance Abuse Service
Located in several locations. Here are two:
1985 Main Street, Springfield, MA
2155 Main Street, Springfield, MA 01104
(413) 736-0395

Serves the growing Hispanic Communities. Provides Counseling Services, Child & Family Services, Community Services, Developmental Disability Services

https://gandaracenter.org/

 

Immigration Services

Community Legal Aid
1 Monarch Place, Suite 400, Springfield, MA
(508)425-2785

Adjustment of Status, Asylum applications, Deferred Action for Childhood Arrivals (DACA), Employment authorization, Removal hearings, Special Immigrant Juvenile Status, T visas, U visas, Violence Against Women Act (VAWA petitions)

https://www.masslegalservices.org/content/community-legal-aid-springfield

 

The Diocese of Springfield, MA
65 Elliot Street, Springfield, MA 01105
413-732-3175

Provides a broad menu of immigration services, refugee services, citizenship

http://diospringfield.org/office-of-immigration-services/

 

Jewish Family Services of Western MA
Main Office : 15 Lenox Street, Springfield, MA 01108
Tel:  413.737.2601  Fax: 413.737.0323

Refugee resettlement, refugee program services, citizenship services

http://www.jfswm.org/healing-world

 

Legal Services

Community Legal Aid
1 Monarch Place, Suite 400, Springfield, MA
(508)425-2785

Benefits, Consumer & Tax, Elder, Family Law, Health Care, LGBT, Child Welfare, Disability Benefits & Rights, Education, Employment, Foreclosure Defense, Housing, Language Access, Medicare

https://www.masslegalservices.org/content/community-legal-aid-springfield

 

Western MA Legal Services
1 Monarch Place, Suite 400, Springfield, MA
413-781-7814, Fax: 413-746-3221

Legal help for non-criminal cases for low income people with focus on housing, government benefits, Family Law and Domestic Violence, Employment, Disability, Health Care and problems uniquely affecting elders.

http://www.wmls.org/

 

Justia Lawyers
Find Legal Aid & Pro Bono Services by Practice Area in Springfield, MA.  Guidance on how to screen and hire a lawyer including if they have been disciplined.

https://www.justia.com/lawyers/massachusetts/springfield/legal-aid-and-pro-bono-services

 

Family Services & Childcare Resources

Behavioral Health Network, Inc
417 Liberty Street, Springfield, MA 01104
(413) 747-0705

Counseling, Early Childhood Services, Child Care, Therapeutic Mentoring, In-Home Therapy, Intensive Care Coordination, Family Support & Training, After School/Summer Programs, Recreation Programs,

https://bhninc.org/about/contact/

 

Child & Family Services of Pioneer Valley (NCHPAD)
367 Pine Street, Springfield, MA 01105
413-788-9695

Health promotion for people with disability. Helps people with disability and other chronic health conditions achieve health benefits through increased participation in all types of physical and social activities, including fitness and aquatic activities, recreational and sports programs, adaptive equipment usage, and more.

https://www.nchpad.org/

 

CHD
332 Birnie Avenue, Springfield, MA 01107
(413)733-6624

Early Intervention, Child Welfare Programs, Family Support & Stabilization, Counseling, Therapy & Psychiatry, Disability Programs & Resources, Juvenile Justice, Homelessness Programs & Services,

http://chd.org/

 

Martin Luther King Jr Family Services
Adm Office: 106 Wilbraham Road, Springfield, MA 01109
Program Office: 3 Rutland Street, Springfield, MA 01109
413-746-3655

After-school and Summer Programs, Family Support, Child and Parent Services, Support to families with Mental Health or Substance Abuse Issues, Health, Nutrition and Safety Needs of Families and Children, Family Self-Sufficiency.

http://www.mlkjrfamilyservices.org/home.html

 

Multicultural Community Services
(Family Support Center)
1000 Wilbraham Road, Springfield, MA  01109
Phone: (413) 782-2500

Support for individuals with developmental disabilities and their families, In-home Nursing & Therapy, Adult Foster Care, Alternative Day Program, Family Support, Shared Living and Placement Services

http://www.mcsnet.org/family-support-centers/1591-2/

 

Square One
1095 Main Street, FL 2, Springfield, MA 01103
(413) 732-5183

Child Care, Parenting Programs, After School and Summer Programs

http://www.startatsquareone.org/content/our-vision

 

Mental Health and Substance Abuse Resources

SAMHSA - Substance Abuse and Mental Health Services Administration
Provides Access to 24-hour National Hotline, Confidential Treatment Services Locator, links to Self-Help, Peer Support, and Mental Health Consumer Assistance

https://www.samhsa.gov/find-help/national-helpline

 

Behavioral Health Network Inc.
417 Liberty Street, Springfield, MA 01104
(413) 747-0705

Emergency Services, Therapy & Counseling, Partial Hospitalization Program, Day Treatment, Forensic Mental Health Services

https://bhninc.org/mental-health/

 

Gandara Center Substance Abuse Service
Located in several locations. Here are two:
1985 Main Street, Springfield, MA
2155 Main Street, Springfield, MA 01104
(413) 736-0395

Provides mental health and substance abuse services to the unserved hispanic community, Structured Outpatient Addiction Program, Gambling Disorders, Residential Recovery Homes, Recovery Support Housing, Recovery Support Centers

https://gandaracenter.org/

 

Phoenix House
5 Madison Avenue, Springfield, MA 01105
888-671-9392

Patient Assessment, Individual, group therapy, Intensive Outpatient Programs for teens and adults, Residential Services for teens and adults, Adult detox and stabilization

https://www.phoenixhouse.org/programs-and-services/

 

Drug and Alcohol Rehab Headquarters
511 East Columbus Ave, Springfield, MA 01105
(413)827-3784

Mental Health Services, Drug and Alcohol Rehab Services, Addiction Intervention Services

https://www.drug-rehab-headquarters.com/rehabilitation-services/

 

Drug Rehabs.org
2257 Main Street
Springfield, MA. 1107
413-733-3488

Drug and Alcohol Treatment Services, Detox, Methadone Maintenance, Buprenorphine Used In Treatment, All Clients in Opioid Treatment Program, SAMHSA-certified Opioid Treatment Program, Buprenorphine maintenance for predetermined time, Methadone maintenance for predetermined time, Opioids Detoxification, Substance Abuse Treatment Services

https://www.drug-rehabs.org/Massachusetts-Springfield-drug-rehab-treatment.htm