COVID-19 Updates
Updated September 22, 2021

We are now only requiring a CC Vaccination Card for in-seat classes in Mass. See details. 

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Staff Level 1 Part-Time (Springfield, MA) Job Description

Job Summary

Candidate will perform office clerical functions. High School diploma/GED required. 2 years of clerical work experience preferred.

Essential Duties/Responsibilities

  • Reception: e.g. answering phone, greeting, directing traffic, providing verbal and electronic information and directions, validation of parking.
  • Onsite liaison with security, students and faculty for emergency and non-emergency events
  • Opening and closing of premises
  • Use of office suite of computer software to generate letters, memos, messages, documents/reports, etc.
  • Filing, both manually and electronically, plus file maintenance.
  • Operate office equipment appropriate to academic and support departments, e.g. photocopier, fax machine, postage meter, telephones, scanners, etc.
  • Scheduling appointments, rooms, manually and electronically, etc.
  • Call for repairs and housekeeping.
  • Physical activity, such as moving office equipment/furniture; light lifting, and some basic office maintenance tasks, e.g. replacing toner, keeping paper supplies available, reporting repair needs, etc.
  • Data entry (online), basic typing, scanning; assure accuracy of data input.
  • Assist with admissions and retention efforts by telephone, mail, email and text
  • On-site departmental job-related errands, and off-site departmental job-related errands by mutual agreement.
  • May be trained to work cross-functionally at this level.
  • Other duties as assigned
  • Position hours are evenings and weekends.

Education & Experience Required

  • Qualifications: High School diploma/GED required some college education required two (2) years of office clerical experience preferred or a combination of education and experience as determined by the College and supervisor for the job.
  • A demonstrated knowledge of computer usage, and data entry experience strongly preferred.  
  • Candidate should possess customer service orientation and the ability to work as a team member and must have effective communications skills necessary.
  • Additionally, there will be other duties as needed.

Physical Effort Required

Lifting up to 25 pounds is possible.


To apply please forward cover letter and resume to