Receptionist Job Description

Essential Duties/Responsibilities

• Serve as primary operator for all incoming calls to the College with responsibility for monitoring and responding to all phone messages received during off-hours
• Serve as greeter and primary resource for information regarding the Executive and Administration offices
• Provide appropriate guidance and excellent customer friendly service to all staff, students, guests and visitors to the College via phone or in person
• Manage and perform all communications effectively and timely with staff, faculty, and students via phone or in person
• Maintain and oversee the physical environment of the reception area serving the Executive and Administration offices
• Maintain professional standards in all assignments
• Other related administrative duties as required
• Provide administrative support to the Office of Finance and Administration, including all related departments — IT, Finance, Business Operations - as needed, to include but not be limited to: copying, scanning, filing, event support and tracking items dropped off and picked up at the receptionist desk.

Specific Business Operations Responsibilities

• Answers Phones and transfer to departments
• Check VM for any overnight calls
• Code invoices
• Issue out Staff, Faculty, and student parking passes
• Issue out staff/faculty ID's

Education & Experience Required

• HS Diploma/GED required. Bachelor's degree preferred
• Minimum of three (3) years of office and clerical experience, preferably in an academic or institutional environment
• Demonstrated facility and skills with standards computer software packages and/or basic data management software
• Demonstrated customer service orientation and communication skills and the ability to work well as a team member
• Business writing skills preferred

Skills & Knowledge Required

• Proficient in Microsoft Office and Outlook
• Skilled in managing multiple tasks and responsibilities
• Excellent organizational and problem solving skills
• Effective contributor in a diverse environment
• Ability to follow the expectation of treating fellow employees, students and the institution's guests with civility, and to refrain from activities that disrupt the efficient functioning of the college
• Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism
• Bilingual capability a plus; Spanish preferred

Contact

To apply please forward cover letter and resume to jobs@cambridgecollege.edu.