COVID-19 Updates
Updated May 30

Cambridge College will continue remote learning and teaching through August 2020. The health and safety of our students, faculty, staff and community are important to us. Please see our updates regarding COVID-19.

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Receptionist Job Description

Essential Duties/Responsibilities

  • Serve as primary operator for all incoming calls to the College with responsibility for monitoring and responding to all phone messages received during off-hours
  • Serve as greeter and primary resource for information regarding the Executive and Administration offices
  • Provide appropriate guidance and excellent customer friendly service to all staff, students, guests and visitors to the College via phone or in person
  • Manage and perform all communications effectively and timely with staff, faculty, and students via phone or in person
  • Maintain and oversee the physical environment of the reception area serving the Executive and Administration offices
  • Maintain professional standards in all assignments
  • Other related administrative duties as required
  • Provide administrative support to the Office of Finance and Administration, including all related departments — IT, Finance, Business Operations - as needed, to include but not be limited to: copying, scanning, filing, event support and tracking items dropped off and picked up at the receptionist desk.

Specific Business Operations Responsibilities

  • Answers Phones and transfer to departments
  • Check VM for any overnight calls
  • Code invoices
  • Issue out Staff, Faculty, and student parking passes
  • Issue out staff/faculty ID's

Education & Experience Required

  • HS Diploma/GED required. Bachelor's degree preferred
  • Minimum of three (3) years of office and clerical experience, preferably in an academic or institutional environment
  • Demonstrated facility and skills with standards computer software packages and/or basic data management software
  • Demonstrated customer service orientation and communication skills and the ability to work well as a team member
  • Business writing skills preferred

Skills & Knowledge Required

  • Proficient in Microsoft Office and Outlook
  • Skilled in managing multiple tasks and responsibilities
  • Excellent organizational and problem solving skills
  • Effective contributor in a diverse environment
  • Ability to follow the expectation of treating fellow employees, students and the institution's guests with civility, and to refrain from activities that disrupt the efficient functioning of the college
  • Ability to follow directions and complete tasks accurately as well as accept supervisory input and constructive criticism
  • Bilingual capability a plus; Spanish preferred

Contact

Please forward cover letter and resume to jobs@cambridgecollege.edu