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Academic Advisor for School of Management Job Description

Job Summary

The Academic Advisor for the School of Management reports to the Dean of the School of Management and works closely with the Assistant Dean of Administration, career counselor, program chairs, program coordinators, admissions, SOM faculty, and site directors to effectively deliver academic advising for incoming and continuing students and implement enhancements to existing advising services across all sites. The Academic Advisor will work with the admissions department to ensure the seamless intake of new students into SOM programs. The Academic Advisor will be responsible for conducting assessments and academic advising for incoming students each semester; s/he will be required to attend orientation each semester and be present for information sessions for potential applicants to SOM. The Academic Advisor will meet with and assist incoming and current students on matters pertaining to course registration and other customer service issues. The Academic Advisor will participate in relevant activities (i.e., SOM faculty, and curriculum committee meetings) and be available weekends/evenings as needed to fulfill the requirements of the position.

Essential Duties/Responsibilities

  • Function as point of contact to potential and current SOM students with questions on courses, degree requirements, scheduling, faculty, and academic/administrative policies.
  • Function as point of contact to site directors and program coordinators at the Springfield and Lawrence regional centers to respond to questions about academic advising. 
  • Coordinate with the enrollment department, program chairs, and faculty admissions committee to schedule interviews for applicants.
  • Participate in applicant interviews at the Boston site. 
  • Advise incoming School of Management students of program requirements, administer or coordinate assessments, report results, and assist new students with registration process
  • Participate in and assist with design of new student advising, registration and orientation events.
  • Support the work of the Dean, program chairs and faculty by working collegially with them to provide comprehensive academic planning services.
  • Maintain and update individualized, electronic academic plans and distribute to students.
  • Address the issue of student holds to support registration for the next term.
  • Keep records of students who stop-out; contact them and facilitate the necessary support services for their transition back to the College.
  • Co-ordinate with Office of Student Affairs to support retention; provide accurate and timely information and make appropriate referrals as they pertain to student success and retention.
  • Maintain effective relationships with administrative departments that directly affect student advising including enrollment services, registrar, financial aid, transfer credit, and student accounts.
  • Regularly monitor, and assess the effectiveness of advising services, and recommend improvements.
  • Other related duties and responsibilities as assigned by the Dean or Assistant Dean.

Other Duties/Responsibilities

  • Work closely with faculty in following up with at risk students (as identified by instructors) by phone/email as required.
  • Provide program related support to the Dean, Assistant Dean and program chairs as needed.
  • Participate in preparation for and staffing of SOM events when needed.

Education & Experience Required 

  • Master’s degree in management, counseling, education, or closely related field.
  • 3-5years higher education experience in educational and/or career advising with adult students.                                                                                               

Skills & Knowledge Required

  • Demonstrated commitment to the Cambridge College mission and to a culturally and socio-economically diverse student population.
  • Must have strong desire to help students achieve success and meet their personal goals.
  • Proficiency in the use of technology, e.g., Jenzabar and MSOffice Software.
  • Excellent organizational, communication, customer service, and interpersonal skills required.
  • Must be an effective team player.
  • Ability to follow directions and complete tasks accurately and accept supervisory input.
  • Ability to manage stress and work under pressure while multitasking under deadlines.

Physical Effort Required

This position requires the ability to speak, listen and communicate effectively. Physical presence is required at the Boston location of the College.  Mental judgment and capacity for independent thinking is required. 


To apply please forward cover letter and resume to