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Academic Advisor Job Description

Job Summary

Academic Advisors work directly with the student population to ensure they are helping students achieve their educational goals here at the college in a way that promotes student retention and satisfaction. Academic Advisors are responsible for retention goals and to interdependently work with other departments at the college to meet students’ needs.

Desired Skills

  • Strong knowledge of adult and student learning best practices in higher education and student services
  • Strong interpersonal skills accompanied with exceptional writing and verbal communication skills
  • Ability to create and execute successful projects and meet deadlines
  • Goal oriented and ability to handle a fast-paced environment. Also the ability to be flexible and adapt to change.
  • Ability to visualize broad and long-range organizational perspectives while attending to the details and relationships between issues and activities
  • Proficient in Campus Vue, Microsoft Office Suite programs and a demonstrated knowledge of e-learning methods and practices Canvas LMS)

Responsibilities include:

  • Advise a caseload of 300+ students pursuing an Associate’s/Bachelor’s/Master’s degrees.
  • Immense amount of student outreach via phone and email.
  • Assist students with program planning, course selection, and registration
  • Maintain a monthly population report to outline our current population and track student retention
  • Responsible for meeting retention and monthly goals.
  • Work closely with the Admissions Team to enroll and register new students
  • Complete projects and retention reports when assigned
  • Participate on internal committees.
  • Work with At-Risk students who are not meeting SAP and ensure they are following their Academic Plans
  • Work interdependently with other Academic Advisors, Registrar’s Office, Financial Aid Department, Academic Team, and Faculty to meet students’ needs.

Qualifications

  • Bachelor’s Degree Required; Master’s Degree Preferred
  • Ability to work in a fast-paced environment and be flexible
  • Excellent organizational skills with particular ability to prioritize work
  • Excellent interpersonal, and communication skills
  • Ability to work effectively both in a team environment, as well as independently with minimal supervision
  • Strong background using Microsoft Office Suite (including Excel, Word, and Outlook)
  • Creative problem solving ability
  • Commitment to high standard of providing assistance to students and working with other departments to service our students efficiently to provide overall student satisfaction and educational success at the college

Contact

To apply please forward cover letter and resume to jobs@cambridgecollege.edu.