IT Support

IT assistance is available from a number of sources:

eHelpdesk

The IT department will always encourage you to place an eHelpdesk ticket.  Click on the online eHelpdesk and use your Network credentials to log in.

Support Center

Cambridge College maintains a 24/7 support line to assist you with minor IT problems.  They can also help you place an eHelpdesk ticket if necessary.  They can be reached by calling 617-873-0159 or toll free at 1-800-877-4723 ext 1159.

IT Technicians

Every campus has local IT technicians to assist you and to help maintain equipment, classrooms, and computer drop in centers.  Please refer to your site’s campus information for times and date when these services are available.

Self Help

The IT department has a series of tools and documents available. They include: