IT Services

Password Reset Portal

Students and faculty no longer have to contact the helpdesk to reset their network logon credentials, as they can now reset their password on their own by visiting the Cambridge College “Password Reset Portal”.

Printing

The College is moving toward a centrally managed printing system where our Ricoh multifunction copiers will serve as a copier, scanner and an endpoint printer.  As this begins to be rolled out we will be taking local printers out of circulation.  The system we hope to implement will have follow me printing to allow printing to any physical device by staff, faculty and students using a PIN system.  When implemented, students will be required to pay for their usage through their Bursar bill.

Classroom Technology

The majority of classrooms at Cambridge College are A/V equipped. The College makes use of state of the art video projection, audio visual and computing equipment to provide students with an enhanced classroom experience.

A/V Request

The A/V request system is only available to Faculty and Staff located at our Cambridge campuses.  Please place a helpdesk ticket to request an account in your name.  You can only use this system with a valid A/V system account. Click here to place an A/V Request.

Documents Storage, Backup and Departmental Shared Files

Staff and Core Faculty who have an Exchange email account have their documents backed up automatically on a daily basis. Please keep in mind that this service is only available for documents stored in the “Document” folder and only when faculty connects to the network with their network credentials.  Staff members who are permanently connected to the wired network will always have their files backup on our servers.  Departments can request a departmental shared folder to facilitate sharing of files across the department.  Please keep in mind that all server storage comes at a cost and we ask you to use good judgment in managing your files. Please, no personal files, personal pictures, or music storage is allowed.

Guest Network Accounts

Guest network accounts are available for visitors to our campuses that will allow connection to the wireless network.  Site Directors should make arrangements to obtain the account credentials with the IT department well in advance of the need.

Purchase software at a discount

Students, Faculty and Staff are encouraged to visit the password protected At Home or Student Use software site to see if any of the offerings available can aid and assist them in their classwork or work-at-home activities.