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Current Openings

INFORMATION SYSTEMS SUPPORT ASSISTANT FOR NATIONAL INSTITUTE FOR TEACHING EXCELLENT
Department of Information Technology
[Posted June 19, 2012]

POSITION SUMMARY: This temporary fulltime position reports to The Help Desk Coordinator and will assist with the daily operation of the helpdesk and with staff and students participating in the National Institute for Teaching Excellence (N.I.T.E.) A flexible schedule is required, with the ability to work nights and weekends.

GENERAL STATEMENT: Start Date: July 1, 2012
Duration: 5 to 6 weeks

DUTIES AND RESPONSIBILITIES: - Serve as first line of support for software assistance to Cambridge College students, faculty and staff.
- Knowledge of computer hardware and peripheral of laptops and desktops.
- Assist students with basic navigation of Cambridge College on-line services.
- Maintain classroom environments, systems facilities, and services.
- Provide assistance in the use of Microsoft Office applications collaboration software.
- Deploy audio/visual equipment daily for the use of meetings and classroom usage.
- Input data entry materials.
- Communicate technical assistance information verbally and electronically with students, faculty, and College administrators.
- Applicant must be able to lift and move computer equipment of at least 75 lbs.
- Other duties and responsibilities relating to the operations of the Information Technology Department as directed.

QUALIFICATIONS: Minimum high school diploma required; College degree or coursework in higher education or computer network or applications preferred; Demonstrate skills with standard computer software packages and/or basic data management software; Must have a working knowledge of Windows and Macintosh based operating systems and software; Customer service experience and communications skill required; multi-task and learn new duties and procedure quickly is a plus.

CONTACT: jobs@cambridgecollege.edu

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Cambridge College is accredited by the New England Association of Schools and Colleges. The College and all its degree programs are authorized by the Massachusetts Board of Higher Education. The College is authorized to operate and offer selected degree programs in their states by the California Bureau for Private Post-Secondary and Vocational Education, the Georgia Nonpublic Postsecondary Education Commission, the Council on Higher Education of Puerto Rico, and the Council of Higher Education for Virginia. Cambridge College is authorized for operation as a postsecondary education institute by the Tennessee Higher Education Commission in the state of Tennessee.