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COORDINATOR OF STUDENT ACCOUNTS COLLECTIONS
OFFICE OF THE BURSAR
[Posted October 7, 2009]

GENERAL STATEMENT: Reporting to the Bursar, this full-time, mid-level administrative position is responsible for the collection of outstanding student account balances owed to the College.

DUTIES AND RESPONSIBILITIES: -Facilitate the collection of tuition and fees by working with active and inactive students who have difficulty making payments which may require collaboration with the Financial Aid Office.
-Perform research in response to inquiries and concerns regarding student financial matters.
-Create and maintain student files, relative to the collection process.
-Ensure timely follow up of cash receipts and payment promises.
-Prepare or coordinate reports measuring accounts receivable levels.
-Telephone and written correspondence with students.
-Process final demand letters.
-Establish good working relationship with collection agencies and meet with them quarterly to discuss relevant business issues.
-Monitor student holds in Jenzabar and make recommendations as to changes and improvements.
-Process payment plans for students with prior balances (AMS).
-Review monthly statement for past due students and accuracy.
-Works at off-campus locations.
-Related duties as assigned.

QUALIFICATIONS: Associates Degree in a related field required; Bachelors degree preferred;
Minimum 3 years of collection experience or an appropriate combination of education and work experience required; Collection experience in higher education highly desired; Demonstrated knowledge of computerized billing systems; MS Office Suite experience required; Knowledge of Jenzabar (student billing system) and PowerFAIDS (student financial aid system) preferred; Some data entry experience required; Experience that demonstrates customer service orientation and the ability to work as a highly motivated team member required; Must have the ability to effectively organize and establish priorities; Must have excellent communication, negotiation, and problem solving skills; Demonstrated effective oral and written communication skills required.

SALARY: Commensurate with the position and qualifications of the candidate

CONTACT: jobs@cambridgecollege.edu

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Cambridge College

1000 Massachusetts Avenue, Cambridge MA 02138 ~ Nationwide: 1-800-877-4723

Cambridge College is accredited by the New England Association of Schools and Colleges. The College and all its degree programs are authorized by the Massachusetts Board of Higher Education. The College is authorized to operate and offer selected degree programs in their states by the California Bureau for Private Post-Secondary and Vocational Education, the Georgia Nonpublic Postsecondary Education Commission, the Council on Higher Education of Puerto Rico, and the Council of Higher Education for Virginia. Cambridge College is authorized for operation as a postsecondary education institute by the Tennessee Higher Education Commission in the state of Tennessee.