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Current Openings
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Department of Information Technology [Posted September 14, 2009] DUTIES AND RESPONSIBILITIES: -Train students, faculty, staff on the use of the College hardware and software -Troubleshoot and resolve hardware and software issues related to student, staff and faculty laptops as well printers -Provide assistance in the use of Microsoft Office applications -Assist students with basic navigation of the lab computers -Serve as first line of support for students, faculty, and staff using the College collaboration software -Deployment and troubleshooting of wireless laptop computer stations and audio/visual equipment -Assisting with help desk functions and computer hardware repairs -Providing backup for other department IT support staff. -Solve basic troubleshooting incidents with Email system, Portal and Jenzabar as well as any other application -Following the status of technical repair request tickets -Create documentation materials for the College application -Organization and install hardware and software upgrades -Tracking and follow-up the status of technical tickets -Create documentation materials for the College applications -Schedule and maintain computer equipment. -Set up new work stations and users. -Help perform inventory of equipment and supplies. -Other duties and responsibilities relating to the operations of the Information Technology Department, as designated by the supervisor QUALIFICATIONS: Minimum of High School Diploma required; College degree or coursework in higher education preferred; Previous experience in information technology or applications support preferred; Working knowledge of Windows XP and Macintosh based operating systems; Working knowledge of current versions of Microsoft Office applications; Individuals with MOUS (Microsoft Office User Specialist) certification are encouraged to apply; Basic familiarity with TCP/IP connectivity desirable; Knowledge of wireless internet and network connectivity preferred; Familiarity with connectivity of audio visual equipment, including VCRs, LCD projectors, slide projectors, CD players, etc.; Must possess team-oriented behaviors; Ability to multi-task and learn new duties and procedures quickly is essential; Excellent oral and written communication skills; Experience working in an educational environment is highly desirable. SALARY: $15.00/hour CONTACT: jobs@cambridgecollege.edu
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1000 Massachusetts Avenue, Cambridge MA 02138 ~ Nationwide: 1-800-877-4723
Cambridge College is accredited by the New England Association of Schools and Colleges. The College and all its degree programs are authorized by the Massachusetts Board of Higher Education. The College is authorized to operate and offer selected degree programs in their states by the California Bureau for Private Post-Secondary and Vocational Education, the Georgia Nonpublic Postsecondary Education Commission, the Council on Higher Education of Puerto Rico, and the Council of Higher Education for Virginia. Cambridge College is authorized for operation as a postsecondary education institute by the Tennessee Higher Education Commission in the state of Tennessee. |